Gigs & business

Artist liaison

An artist liaison looks after performers on the day: meeting you, getting you accredited, showing you where the stage is, handling the rider, and making sure you are in the right place at the right time.

In practice

Get the liaison’s number in the advance and use it. They are employed to solve exactly the problem you are having.

Introduce yourself when you arrive rather than when something goes wrong, and tell them your actual constraints — the train you need to catch, the fact you have not eaten, that you would rather see the booth before your set. All of that is easy for them at four in the afternoon and hard at midnight. Treat them well: liaisons talk to bookers, they remember everyone, and they are frequently the person who becomes a booker themselves.

Their number

What to get in the advance

On arrival

When to introduce yourself

Everything

What they can actually fix

Where these come from: Festival and event production practice, not a catalog figure.

Why it matters

They are the single most useful person on a site and the one DJs most often fail to find. Almost every day-of problem — a missing pass, a taxi that has not arrived, a booth question, a change of stage time — is theirs to solve, and they solve it faster than anyone you could otherwise ask.

Getting their number in the advance is therefore worth more than any other contact detail. A promoter is busy running an event; a liaison is specifically employed to answer your call, and the difference at eleven at night is total.

Frequently asked

Who do I contact on the day of a festival?+

The artist liaison, not the promoter. They are employed specifically to handle artists and they will answer, which the person running the whole event may not.

What can an artist liaison help with?+

Accreditation, transport, the rider, finding the stage, changes to your time, and almost every other day-of problem. If they cannot fix it, they know who can.

Do club bookings have an artist liaison?+

Rarely as a job title, but there is always somebody doing it — a resident, a bar manager, the promoter’s partner. Ask in the advance who will actually be in the building.

Related terms